Shipping policy

SHIPPING POLICY

Domestic Shipping (United States) We ship all orders via USPS with discounted rates. Shipping costs are calculated at checkout based on your location, the weight and dimensions of your items, and current carrier rates.

International Shipping:

Note: Products listed on Google Shopping are currently available for US domestic shipping only. International shipping (via USPS, FedEx, and DHL Express) is available for all orders placed directly through our website at nineofcoinsmetalart.com.

We ship internationally via USPS, FedEx, and DHL Express. International shipping costs are calculated at checkout based on your destination country, package weight, and dimensions.

Important Notes for International Orders:

  • Customers are responsible for all customs duties, taxes, and brokerage fees imposed by their country
  • Delivery times vary by destination and are subject to customs processing
  • We are not responsible for delays caused by customs

Processing Time Orders are typically processed and shipped within 3-5 business days. You will receive a tracking number via email once your order ships.

Shipping Timeframes

  • Domestic (USPS): 3-7 business days after shipment
  • International: 7-21 business days after shipment, depending on destination and customs processing

Large or Heavy Items Due to the handcrafted nature and size of our metal art pieces, some items may require special packaging. Shipping costs reflect the actual weight and dimensional weight of your package.

Tracking All shipments include tracking. You will receive tracking information via email once your order ships.

Shipping Damage If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging. We will work with you to file a claim with the carrier and arrange for a replacement.

Contact Us For questions about shipping, please contact us at 9ofcoins@gmail.com or 760.668.4223.